FAQ
Failed Inworld Transactions &
missing Items
Please send an IM to
Lynaja Bade within 14 Days of Purchase, describe your Problem and
IMPORTANT!: For Inworld Purchases, please include the ID
Prefix of the Transaction AND the Date of Purchase.
You can find the ID Prefix in your Transaction History after logging
into your Account on the Second Life Homepage.
We will then get back
to you as soon as possible. Please understand that we are Humans with
a Life outside of SL too, so we really appreciate your Patience.
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Failed Marketplace Transactions &
missing Items
If you are sure the Item you purchased
on Marketplace isn’t still on Queue and that we already have been
paid, please send an IM to Lynaja Bade and let us know
the Date of your Purchase.
We will then get back to you as soon as possible. Please be patient.
You can find out if your Purchase is on
Queue by logging into Marketplace. From the “My Marketplace”
drop-down Menu select “My Account”.
After the Page has been
loaded select “Order History” and find the Item you purchased
from us in the List. Read the Text underneath the Order carefully.
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Double Purchase & accidental
Purchase
If you purchased the exact same Item
more then once, please send us your ID Prefix AND the
Date of Purchase from your Transaction History via IM
and we will refund you.
Marketplace double Purchases will be
refunded less 5 % due to the Marketplace Merchant Commission Linden
Lab retains.
"Accidental" purchases can´t and won´t
be refunded.
Please be aware of that its your own
Responsibility to purchase Items in Second Life carefully.
Don´t click “Buy” if you aren’t
100% sure you wan´t to buy the Items.
All of our Items are “no transfer”
and therefore we won´t refund, as you can´t send the Items back to
us. This happens to avoid Abuse. There will be NO EXCEPTIONS!
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Permissions
All our Items are “no transfer”. We
are sorry, but we won´t change these Permissions.No Exceptions.
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Bloggers
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Hunts, Fashion Shows, Events and
Charity
We like Hunts if its a free Hunt. Which
means, the Hunt Price will be available for 0L to the Hunters and
there won´t be any additional costs for the Hunters and for us.
Please contact us and provide the Hunt Poster plus additional
Informations.
We are not interested in any kind of
Fashion Shows/ Events.
We are not interested in Charity Events
unless they are for Animals.
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Rental Space Offer
If you have Space for rent at your Mall
or similar we are only interested if you are willing to let us use
Split Script Commission. We use our own Script for that to prevent
Abuse.
We are not interested in Rental Offers
that require to pay Rent directly.
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Advertising Space
We are not interested in paid
advertising Space on Web Sites, Blogs or in Magazines.
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Custom work
We are sorry but we can´t do any
custom Work due to Lack of Time.
